The v5c logbook and registration paperwork for a car are issued by dvla and you can contact the team on 0300 790 6802. Call the dvla on this uk phone number 0300 790 6801 for driver licence. A call to the dvla confirms my logbook is still in my old address. Vehicle tax can sometimes be quite confusing and if you need to register for a statutory off road notification you can call the dvla for more information about this. How to register a old and classic vehicles at dvla uk. Often, you can get road tax for a vehicle at a large post office branch and order a new log book at the same time. Dvla coleraine contact number 0844 448 5990 dvla contact number for customer service in coleraine. The dvlas headquarters are in swansea, though they have centres throughout the uk. The 16 digit reference number from your tax disc renewal letter, which is also known as your v11. Tell dvla when you no longer own a vehicle, or you buy a vehicle as either a registered keeper or motor trader.
How to renew your car tax online dvla contact number. If you have any enquiries about the services the dvla provides. Dvla lost my v5 logbook, now want to charge me for new. If youre selling or transferring your vehicle to a motor trader, insurer or dismantler you need to fill in section 9 instead. Jul 30, 2019 the dvla is an executive agency of the department for transport dft. In short, you will need to use a v62 application and use it to apply for a v5c logbook. Dvla logbook, explained v5c logbook, change of address. Managing 35 million driver records and 40 million vehicle records. The current details for dvla registration enquiries are to use the dvla email service, phone customer enquiries on 0300. Search and buy from millions of personalised number plates direct from the dvla, including auction plates and cherished plates. This was done because the agency wanted to run a more efficient service, and by centralising things not only could. The dvla has a vehicle enquiry service which is currently in testing mode. It was previously known as the driver and vehicle licensing centre dvlc.
The process of dvla historic vehicle registration differs in northern ireland. As long as you have one of the reference numbers listed above, you can select the apply for a tax disc option on the left hand side. It does this through holding a database of drivers and vehicles and collecting car tax. If you were unable to acquire a v5c form, you could even fill out a v62 application, and it basically does the same thing. Then press the options for licence or vehicle enquiries. Dvla phone number landline and logbook dvla contact cumber 0300 790 6802 you can call this dvla phone number landline from any part of the uk. Any driving, or driving related issues can have a great effect on everyday life, so call the number provided and we can connect you straight to the dvlas head office. As a rule this process takes around four 4 weeks to complete. After this time has passed, you are encouraged to call via the departments helpline on 0843 903 3770 for assistance or via the dvlas online email system, which is found on their website. You can reach dvla contact number swansea through this dvla phone number 0300. If you complete this section, send the entire logbook back to dvla, swansea, sa99 1ba. Usually, with a private sale, the registered keeper will complete section 2 of the new styled v5c and send to dvla, swansea. Before requesting a refund you should ensure that your name and address details on your vehicle logbook v5c certificate are correct, if not you must update the dvla before claiming back payments. Number plates, vehicle registration and log books registration and log books.
Dvla will complete the registration of the vehicle and then issue a new v5c log book to the registered keeper. With one exception, this number can be used for all general queries. It can take up to six weeks to get a replacement log book through the post so its best not to leave it too late before you put it up for sale. If you need to post your logbook v5 vehicle registration document to the dvla then their address is dvla, swansea, sa99 1dd, if you have an enquiry about vehicle registration you can phone the dvla on 0300 790 6802, you might get moved around to a different department once the operator understands your query, the dvla number is a local call. Drivers customer services, correspondence team, dvla, swansea, sa6 7jl what can contact dvla help you with. The vehicle log book, or v5c, is an important document for all drivers.
It is best to write a brief letter explaining your situation and intention. Dvla contact number for customer services 0300 790 6801. The dvla maintain registers of drivers and vehicles in great britain. It was built in 1967 and is an impressive 16 story building in the clase area, with additional offices in swansea vale. If you have lost your v11 letter, you can also use your 11 digit reference number for your log book known as your v5c. Following the closure of the 39 offices that formed the original local office network around the country, all the dvlas work has now been fully centralised in swansea. Change address on driving licence dvla within 5 minutes. If you have questions or concerns about the dvla and selling your car, you can contact them on the phone, via email or letter. You can post forms or send enquiries to the dvlas primary contact addresses.
You cannot use this service if youve already sent your log book v5c by post. A detailed guide on the new dvla v5c logbook and registration document. Get a replacement log book v5c if the original has been lost, stolen, damaged or destroyed, or you have not received one for your new vehicle. Dvla contact number customer services 0300 790 6801. To cancel your vehicle tax call 0300 790 6802 number menu. The v5c is a paper document issued by the dvla to the registered keeper of a vehicle and is used to confirm proof of ownership and the.
To change your address on the v5, you need to complete your new house number and address in section 6 of the document. After you have the form filled out, mail it to the dvla swansea office along with the v5c logbook and other relevant documents. Vehicle registration v5 0844 453 0118 dvla contact number. You can then take this letter to your local post office that has car tax facilities, use the dvla phone number to renew or use the online service. If you opt to renew your car tax at your local post office, you will need to take. In a reversal of the private procedure, you just send the section 9 form to the dvla, swansea, sa99 1ba. Apply for a vehicle registration certificate form v62. For instance, callers can enquire about how to apply for a provisional licence before taking their driving test or how to upgrade it to a full drivers permit upon passing. The dvla will sometimes release details related to the previouscurrent keepers but its not possible to request them online, currently. This easily occurs and youll need to let dvla know your intentions. For example, you may buy a vehicle quickly without a log book. To find the right details, simply go through the quick set of questions on the contact dvla page. None of the various vehicle data check services such as ours, or hpicheck can provide you with previous keeper details we only provide you with the actual number of previous keepers eg.
So now, i have no logbook for my car, because the retards who work in the sorting room within the dvla have lost my v5. Dvla winchester contact number 0844 448 5990 dvla contact number for customer service in winchester. Lost my logbook v62 form sell or apply for log book v5c. When youre moving home or changing address there can be multiple things that you need to change address with the dvla.
It is strongly suggested that you send formal complaints via post to the dvla in swansea, where the chief executives office is located. A dvla change of address, including how to change address on your driving licence, is simple and well show you how. This could include losing paperwork, having problems with your logbook or finding issues. Dvla swansea the driver and vehicle licensing agency dvla is a uk government organisation with the main role of facilitating road safety and general law enforcement. The dvla vehicle tax office is open from 8am7pm mondayfriday and 8am2pm saturday however these hours may be reduced on uk bank holidays. Phone dvla swansea on 0300 790 6802 dvla uk driving licences contact number vehicle registration, fines and log books mot enquiries 0300 123 9000. The exception to the rule is customising your number plate. The dvla swansea office is the headquarters for the dvla. Another reason for calling dvla contact number might be that you may buy a vehicle without a logbook, which ultimately means you wont be able to tax it. If its between bg8229501 to bg9999030, or bi2305501 to bi2800000, then the v5c might be stolenin which case, you should contact the police when you can.
Contact details and numbers for dvla swansea search the largest database of number plates in the uk. If that isnt enough, you can escalate to a formal complaint. Make sure you dont tick the box for new keeper, or fill in your name before sending it off. How do i transfer a number plate from one vehicle to. If you have a dvla customer enquiry relating your vehicle registration and logbook, dial this dvla contact number swansea to discuss your concerns. A direct phone number for dvla can be found here or by searching the public domain. What is the dvla contact centre swansea address locations. Contact dvla using our call connection service on 0300 790 6801 calls cost 7p per minute. Without a logbook, the buyer will need to complete the dvla v62 form and apply for a logbook as the new ownerkeeper. In this guide, youll learn about each section of the all new dvla v5c logbook registration document launched in april 2019 for help with dvla ownership or v5c change of address, see our indepth guide with quick links to the section where you need information. Vehicle registration and log books v5c certificates 0300 790 6802. According to the dvla, the standard delivery time for a logbook can be as long as 6 weeks from the date of your request. Noel shanahan, whilst acknowledging there is still much to do, has made huge improvements at the dvla since he took over the role of ceo about 18 months ago and this despite difficult trading conditions which has caused significant budget restrictions.
Fill in the standard application for a log book dvla. Fill in the standard application for a log book dvla v62 form. You must have the bill payers permission if you continue to use the service. According to the dvla, all logbooks with codes in the range of bg8229501 to bg9999030 or bi2305501 to bi2800000 are stolen, and should be immediately reported to the dvla. To do this, call the dvla contact number above, where the frontline team should be able to help you remedy the situation. When it is time for you to renew your car tax, you will receive a letter reminding you to do so known as a v11. Dvla personalised registrations buy private registrations. If you have opted to pay your car tax by direct debit, you can change your address by calling the dvla using the contact number at the top of this page. This number can be used to inform dvla about a bought or sold car. Find out everything that there is to know about your dvla logbook. Dvla logbook disaster rolls on page 1 motoring news.
The driver and vehicle licensing agency dvla is an executive arm of the department for transport charged with the management of motor vehicles databases for the country as well as their licensing, taxation and registrations. Youll need to update your address on your driving licence, vehicle logbook and a digital tachograph. Dvla contact number winchester 37353 0844 448 5990. This service is not in any way associated or affiliated to the dvla or any goverment bodies. Callers must be 18 or over and have the bill payers permission.
Complete section 6 of the logbook and mark the new keeper box. In this guide, youll learn about each section of the all new dvla v5c logbook registration document launched in april 2019. Dvla v5c logbook enquiries 0843 903 3770 uk contact number. This call costs 5p per minute from a standard bt uk landline plus your phone providers access charge. Dvla contact number for customer services dvla talk. Firstly, you will want to change address on your driving licence. The ultimate guide to your v5 log book 2020 update. To reach the dvla customer relations department at their local office, contact the dvla customer assist helpline at the swansea phone number 0300 790 6809. Important dvla contact numbers, email and postal addresses for vehicle registration, driver licensing, dvla auctions and for practical and theory test. You will need to have either your 16 digit reference number off your tax disc renewal letter v11 or the 11 digit reference number form your log book v5c. Dec 30, 2019 you can then send the completed document along with a cheque or postal order for. Apply for a vehicle registration certificate form v62 application for a vehicle registration certificate, also known as a logbook v5c. The new owner retains the green section 6 until their new logbook arrives.
The dvla will use your passport photo for your new licence if all the following are true. Number plates, vehicle registration and log books gov. In 20, several local offices were closed down and now all dvla proceedings are centralised from their swansea office. The dvla head office is based in swansea, you can ring the contact number. It also provides dvla and the police a first point of contact against driving or parking offences and road traffic accidents. Checking previous owners via the dvla free car check. Get a vehicle log book v5c change your address or name on your vehicle log book v5c. Apr 26, 2009 dvla swansea complaints, car licensing, tax discs, customer services, vehicles, cherished number plates, v5,documents,newreg,elite registrations,transfer ownership. Use this service to find the right phone number, email or postal address for dvla. Cancel vehicle tax and take your vehicle off the road. Download and fill in an application for a log book v62. If you fail to tell the dvla that youve changed address, you could be fined up to.
When i ask them on the phone if they can confirm if they have received my old license back, they state that they do not keep a record of old returned licenses. Dvla change of ownership address tell dvla sold car. Use dvla contact number 0844 448 5990 to call customer service agents of dvla and talk to the team for any issues related to your driving licence, vehicle registration or any general queries relating to the dvla. Phone the dvla on their driving licence general enquiries number 0300 790 6801 to contact an advisor with any questions about the application process for a uk driving licence.
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